Terms of Service for Clawvis

Last Updated: 15th Feb 2026

1. Acceptance of Terms

By accessing or using the Clawvis website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service. The Service is provided by Clawvis ("we," "us," or "our").

2. Description of Service

Clawvis is an AI-powered agent interface that allows users to interact with various third-party applications and services through messaging platforms (e.g., Telegram). The Service uses the OpenClaw framework to execute user commands.

3. User Accounts

  • Registration: To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.
  • Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.
  • Eligibility: You must be at least 18 years old to use the Service.

4. Subscription and Payments

  • Billing: The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle").
  • Payment Processor: We use Paddle as our Merchant of Record. All payments are processed securely through Paddle. By making a payment, you agree to Paddle's Buyer Terms and Conditions.
  • Changes: We reserve the right to change our subscription fees at any time. Any price changes will be communicated to you in advance.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws or regulations.
  • Infringe upon the rights of others (including intellectual property rights).
  • Send unsolicited or unauthorized advertising ("spam").
  • Distribute malware or viruses.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Automate interactions in a way that exceeds reasonable usage limits or imposes an undue burden on our infrastructure.

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Clawvis and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Limitation of Liability

In no event shall Clawvis, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Specific Liability Regarding AI Outputs:
The Service utilizes artificial intelligence ("AI") to generate responses and execute commands. You acknowledge that AI systems are probabilistic and can produce inaccurate, incomplete, or offensive results ("Hallucinations"). You are solely responsible for reviewing and verifying any AI-generated output or action before relying on it or authorizing its execution. Clawvis shall not be liable for any errors, omissions, or damages resulting from your use of or reliance on AI-generated content or actions performed by the AI agent on your behalf.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

We do not warrant that the Service will function uninterrupted, secure or available at any particular time or location; any errors or defects will be corrected; or the results of using the Service will meet your requirements.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us by email: therouters95@gmail.com

Refund Policy for Clawvis

Last Updated: 15th Feb 2026

1. Overview

Thank you for choosing Clawvis. We strive to provide the best AI agent experience possible. This Refund Policy outlines the terms under which refunds may be granted for our subscription services.

2. Free Trial

  • You are not charged during the trial period.
  • You may cancel your subscription at any time during the trial period to avoid being charged.
  • Once the trial period expires, your chosen payment method will be automatically charged for the upcoming billing cycle.

3. Subscription Cancellations

You may cancel your subscription at any time via your account settings or by contacting our support team.

  • Effect of Cancellation: If you cancel your subscription, your access to the paid features will continue until the end of your current billing cycle.
  • No Partial Refunds: We generally do not offer refunds or credits for partial subscription periods or unused services, except where required by law.

4. Refund Eligibility

We utilize Paddle as our Merchant of Record. Refund requests are handled in accordance with Paddle's refund policy and our internal guidelines.

Refunds may be considered under the following circumstances:

  • Technical Issues: If the Service is non-functional or you experience significant technical issues that we are unable to resolve within a reasonable timeframe.
  • Billing Errors: If you were charged in error (e.g., duplicated charges).
  • Legal Requirements: If applicable consumer protection laws in your jurisdiction require a refund (e.g., EU right of withdrawal within 14 days, provided you have not significantly used the service).

5. How to Request a Refund

To request a refund, please contact our support team at therouters95@gmail.com with the following information:

  1. Your account email address.
  2. The transaction ID or receipt number (from Paddle).
  3. The reason for the refund request.

We will review your request and notify you of the outcome. If approved, the refund will be processed to the original method of payment within 5-10 business days.

6. Chargebacks

If you initiate a chargeback with your bank or credit card company, your account will be immediately suspended. We recommend contacting our support team first to resolve any billing issues.

7. Contact Us

If you have any questions about our Refund Policy, please contact us by email: therouters95@gmail.com